REFUND 2026


IMPORTANT: KEEP YOUR WRISTBAND!


Refunds for Sunnys (Zloty) left on your wristband can only be done online after the festival. The refund period 2026 last from Friday 7. August 8:00 until Tuesday 8. September 23:59. Later it will no longer be possible to apply for a refund.


Only Szunnys (Zloty) can be refunded.
Crew Currencies (bar & food tokens) are not refundable.

Refunds are processed weekly on Tuesdays and Wednesdays. A fee of 20 Szunnys (Zloty) applies. Refunds will always be transferred to the payment method that was initially used.

START YOUR REFUND

by choosing how you charged money on your wristband:

1. You charged your wristband during the festival

If you already have a cashless account at Weez (our cashless system) just login here and follow instructions:

‍ ‍LOGIN TO YOUR WEEZ ACCOUNT

If you do not have a cashless account at Weez (our cashless system) simply create one here:

‍ ‍CREATE YOUR WEEZ ACCOUNT

Please note that refunds can take up to 10 days to process. If you still have any issues, feel free to reach out to us at cashless@garbiczfestival.com.

2. You bought a Pre Top-up in the Garbicz Ticket Shop before the festival

Please fill out the refund request formbelow. You will need to provide following details :

  • Wristband chip code

  • Name, surname and email address used for the purchase

  • IBAN and BIC for refund

  • City and country linked to the bank account


‍ ‍REFUND 2026 REQUEST FORM

Our team will then process a manual refund. The refunded amount will be accurate to the onsite exchange course.

3. Donation

Like many festivals Garbicz needs all support it can get. If you want to contribute to the future of this endeavour please consider donating your wristband deposit. This would really help us moving forward. To do so simply keep your wristband as a loving memory.


Do I have to register online to top-up and create a personal cashless account?

No, but we highly advise it. An account will allow you to:

  • Check spending history

  • Easily reclaim any money not spent post-festival.

To create a Weez account just click here.


What happens if I lose my cashless wristband/card?

As your account is linked to your wristband/card, you can block it by visiting the trouble shooting desk onsite. You can get a new wristband/card which will be credited with the balance of the chip you have blocked.

If you do not create an account, blocking your wristband/card is impossible as we won’t have the unique reference number.


How do I check my balance?

If you created an account you can check your balance at every vendor onsite or at the unmanned top up stations by selecting “Check your balance”.


Do I need to set up a new account each year?

Yes, you need to pair your new ticket with the current year's event, even if you have an account from the previous year.


I still have cashless credit in my old account, can I transfer it for the present event?

No. This is not possible.


What happens to my data?

Personal data is kept only as long as necessary, with appropriate safeguards in place to protect it. The festival collects data such as your name, email, ticket barcode, balance, and payment details, which are deleted after the event.

REFUND FAQ