FAQ
Welcome to the FAQ section.
Here you will find the answers to some of the most common questions about do’s & don’ts, how to get here, when, where, what, and how. If you have any further questions, feel free to contact us. We are always happy to hear from you and help you make the most of your experience.
Animals
No animals allowed on Garbicz. We love your furry friends so much, but there is too much happening during the festival.
Arrival
Your guide to getting to Garbicz Festival. We are located in the city of Garbicz, Poland.
Take the Bassliner
We strongly recommend taking one of the bassliner busses from Berlin Ostbahnhof. No change of trains and tracks and arrive directly on site with a drink in hand. Booking is available through their website. They usually add rides as bookings fill up, so don’t wait until the very end to catch your preferred slot. Journey takes approx. 2h in a perfect world, but be prepared for for potential border control checks, which can add to travel times. Again, Bassliner Tickets are NOT INCLUDED in your ticket this year, so no need to wait for the voucher any day longer 🙂
Camper Van Arrival
Pass through Garbicz village for accreditation and receive your Camper Sticker, granting access to the festival site. Each sleeping vehicle requires one sticker; cars delivering wagons must park in our designated lot. Trust in our skilled traffic team and follow their instructions for a hassle-free experience.
Car Arrival
Secured parking is available throughout the festival and ticket is mandatory. Shuttles will go from car park to festival grounds 24/7. You can’t sleep in the car during the festival and you cannot leave your car anywhere else 🙂 Again, trust in our skilled traffic team and follow their instructions for a hassle-free experience. Please note: Due to fire hazard, we can not allow electric cars on site, camp sites or village car park. Update: We have been in discussions with the fire department for several days, and we now have a final decision that electric vehicles are permitted. However, due to the ongoing drought and increased fire risk, we urge everyone to exercise caution and be vigilant.
The lack of specific regulations on this matter contributed to the length of our discussions, as we needed to ensure that all safety concerns were thoroughly addressed. We must prioritize guidance from the fire department before we can provide further information. Thank you for your attention and consideration.
Train Arrival
Arrive at Rzepin (Poland) and share a 30-euro taxi to the site. Be aware of construction work and change of trains and tracks. Check your preferred connections in advance and regularly. Due to these conditions we strongly recommend taking the bassliner bus (see above)
Airports & Transfers
If you’re flying in, Berlin Schönefeld is the nearest airport. For Bassliner passengers arriving by plane, the meeting point is at Berlin Ostbahnhof station. If you’re landing in Poland, Poznan Airport is the closest, located 149 km away (approximately 1:30 hours by car), but you’ll need to arrange your own transportation from there.
You can find more information about camping and the festival map here.
Art & Performances
Applications are now closed for this year. But check out our brand new Airbender floor during the festival – an Artist-in-Residence(AiR) program featuring sustainable art for a greener future..
Bassliner
We strongly recommend taking one of the bassliner busses from Berlin Ostbahnhof. No change of trains and tracks, arrive directly on site with a drink in hand. Booking is available through their website. They usually add rides as bookings fill up, so don’t wait until the very end to catch your preferred slot. Journey takes approx. 2h in a perfect world, but be prepared for for potential border control checks, which can add to travel times. Again, Bassliner Tickets are NOT INCLUDED in your ticket this year, so no need to wait for the voucher any day longer.
Campervans & Cars
When you arrive, collect your Camper Vehicle Pass from the accreditation point in the village of Garbicz. Please follow the instructions of our traffic team for a hassle-free experience.
As a reminder: Tickets include entrance to the festival from Thursday to Monday, and camping in your own tent. To camp in your camper or caravan you need an additional CAMPER TICKET. If you arrive with your own car you need a CAR PARK TICKET for our secured car park in the village. This is parking only, no sleeping the car. Arriving early or at On-Site Camp? You’ll also need a Wednesday ticket
Car
To arrive with your own car in Garbicz you need a parking ticket for the Car Park in the village. The number of CarPark tickets is limited to 1200 cars, without a pre-purchased CarPark ticket you can not arrive in Garbicz Village and park where ever you like. The car park is secured 24/7 from Wednesday to Wednesday. You are not allowed to sleep in the car.Please note: Due to fire hazard, we can not allow electric cars on site, camp sites or village car park. Update: We have been in discussions with the fire department for several days, and we now have a final decision that electric vehicles are permitted. However, due to the ongoing drought and increased fire risk, we urge everyone to exercise caution and be vigilant.
The lack of specific regulations on this matter contributed to the length of our discussions, as we needed to ensure that all safety concerns were thoroughly addressed. We must prioritize guidance from the fire department before we can provide further information. Thank you for your attention and consideration.
You’ll find further information and the festival map with all the camping grounds here.
Confetti
We love nature more, so please leave your glitter and confetti at home.
Children
No kids are allowed on the festival grounds. As there is lots of interest, we are working on a solution towards a kinder camping area. If that happens, we will announce it!
Drinking Water
Our tap water is drinkable. Bring your own bottles or buy our Garbicz bottles onsite.
We are providing more water stations around the festival site every year that will provide everyone with fresh filtered drinking water from our wells that are about a 100 meters deep.
Festival Camping
Camping on Site
For your own installation we recommend a small, cosy and neat tent. This is the best way to enjoy the land and create the best atmosphere for all to enjoy.
Avoid building your own stage on the camping site, it will not be appreciated as much as you want it to be.
Campervans
You will pass the village of Garbicz at our accreditation point and receive your Camper vehicle pass.
In order to preserve the land, we organized designated areas for everybody to have enough space. We have a traffic team who are very experienced, everybody hates to be stuck in traffic so the best for you is to always follow their instructions. There are four different camps this year:
Onsite Camp
This camp is walking distance to everything the festival has to offer. You just have to arrive Wednesday before 2pm, everyone needs a Wednesday ticket, and you can’t leave before Monday 8pm. It’s a fire department rule. This means the driver and all other passengers need a Wednesday Ticket to enter the festival side.
Sunrise & Sunset Camp
Across the lake, opposite the festival these spots offer you amazing view and space for RVs and tents. And if you want to cross the lake, just hop on out 24/7 boat shuttles, departing from Sunrise Camp.
Silent Camp
Need some peace and quiet? Just before the gate, we created a silent camping area, full of tranquility to enjoy the silence for those who prefer to be away and not too far. You may hear the mosquitos coming before they bite you.
Still feeling lost? We’ve got you covered with a detailed map that visualises all the camping grounds, floors and else here. Enjoy the festival!
First Aid
We have Polish, English & German speaking medics on site plus the team from Eclipse that are happy to help in critical situations.
Food
In the surrounding area you have the possibility to buy your own food and drinks, and you may also bring it from home. Glass bottles are not allowed. Barbecues are not allowed! Take your rubbish to the bin.
Groceries & Supplies
You should pre-top up your wristband with an amount of Euros of your choice. This will be transferred into our festival currency on your chip on your festival wristband, for all products you wish to buy on site. We serve international cuisine and Polish classics as well as a wide selection of drinks. It is worth trying our delicious and multicultural food stands.
Guest Accessibility
Due to the wild and natural terrain of our festival grounds, we unfortunately do not have the infrastructure to accommodate disabilities at this time. We thank you for your understanding.
Food Vendors
Everyone needs it to survive, even more so if we are going to be dancing all night long. If you are passionate about creating delights that sustain us and is sustainable with nature, we would love for you to join us.
Application Form
Parking
To arrive with your own car in Garbicz you need a parking ticket for the Car Park in the village. The number of CarPark tickets is limited to 1200 cars, without a pre-purchased Car Park ticket you can not arrive in Garbicz Village and park where ever you like. The car park is secured 24/7 from Wednesday to Wednesday. You are not allowed to sleep in the car. Parking for small cars: 80 €Please note: Due to fire hazard, we can not allow electric cars on site, camp sites or village car park. Update: We have been in discussions with the fire department for several days, and we now have a final decision that electric vehicles are permitted. However, due to the ongoing drought and increased fire risk, we urge everyone to exercise caution and be vigilant.
The lack of specific regulations on this matter contributed to the length of our discussions, as we needed to ensure that all safety concerns were thoroughly addressed. We must prioritize guidance from the fire department before we can provide further information. Thank you for your attention and consideration.
Lost & Found
Please email verloren@garbiczfestival.com if you lost someting thats not your brain or come to the Infopoint next to Wiese during the festival.
We want you to be reunited with your treasures.
Musicians & DJ
We do not accept applications for musicians and DJs. We still hope you come and spend an amazing time with us at the festival.
Money Wristband
Your electronic wristband with saved credit will replace paper vouchers for environmental reasons, convenience and efficiency. Bars and food stands will be equipped with RFID scanners and at our SZUNNYS Top-up Stations.
Photo Policy
We value the power of being present and living in the moment. That’s why we kindly request you to keep your cameras and phones tucked away while you’re on the dance floor. It is prohibited. You can read our No Photo policy here.
Prefill your Wristband
You can topup you wristband prior to the event online. Save time, avoid queues, and spend more time on the dancefloor.
Top-up conveniently from home before you arrive to Garbicz Festival. You can pre-define your credit amount by choosing from €50, €100, €200 (plus a free Garbicz water bottle) or €300 (plus 5% on top AND a Garbicz water bottle for free). Just go directly to our Topup shop.
We won’t charge or block the amount when you buy your ticket – you will only be charged for every purchase made during the festival and you will be sent a receipt so you can keep track of your credit allowance.
Refund Szunnys
The refund can only be done online (not on site). Timeframe for refunds: August 12th 2024 0:00am – September 9th2024 23:59pm. Afterwards it is not possible to apply for a refund anymore. Minimal amount on the wristband needs to be > €5,- or 20 zl). When you apply for a refund there is a 4.50€/18 zl fee. Refunds will be transferred to the IBAN the purchase was made from.
IMPORTANT: KEEP YOUR WRISTBAND!
1. You topped up on site during showdays:
If you have created a Cashless account to ask for your money back, you have to login to your account here and press the button « Refunds ».
If you did not create a Cashless account, then in order to reclaim your balance, you must create one. It’s quick and easy, you can do it here by entering:
– Your full name
– Email address
– A password
– The code that is on the back of your cashless wristband/card
– Your Bank or credit card information.
2. You topped up before the festival with online Pre Top-up
Pre Top Up refunds are only possible when you send an email to refund@garbiczfestival.com with your short tag and ID. So Garbicz will do a manual refund directly.
Soundsystem
You don’t need to bring your own soundsystem with you. There are enough good tunes going around the festival, and give your camping neighbors some well-deserved rest.
Sustainability
Here at Garbicz, sustainability is more than just an idea. It’s our way of life. Read our sustainability guide on how you can join us on our vital mission.
Szunny Currency
1 Euro = 1 Szunny
Simple, right? You can pay for food, drinks, supplies, at every vendor and bar with your electronic wristband. Top up your wristbands during the festival at various Top-up stations. You can also top them up before the festival online here.
Tent Stay
Coming from far and can’t bring your own tent equipment?
Instead of buying one-time stuff, we have a sustainable option for you to rent a tent.
Pre-set up and decorated bell tents, coming with all you need to have a super comfy stay at Garbicz.
We have a limited supply of tents available for purchase, so we’re organizing exclusive sales events solely through our mailing list. To stay informed about these drops, simply send us an email at tentation@garbiczfestival.com, and we’ll ensure you’re added to our mailing list.
Note: you can only book a tent, if you have a ticket booking code.
Tickets
There are still some tickets available for Garbicz Festival 2024. All festival attendance and car / campervan tickets, as well as optional add-ons, are available through our ticketing service provider Hoeme in our Garbicz Festival Ticket Shop.
Ticket Swap
Bought your ticket and can’t go? You can make somebody else enormously happy with it. To resell your ticket(s), you have to fill out the personalization first in order to be able to get the PDF file and the ticket code that’s required to create the offer on Ticketswap.
As soon as someone buys your ticket, your own ticket becomes invalid and a new ticket is created for the new owner, which then also has to be personalized by them with their own data.
Swap it now here: Garbicz 2024 TicketSwap
Top-Ups
Cheat the system and charge your wristband before the festival: Skip the top-up queues and go directly on the dance floor. From Saturday 01:00pm to Monday 11:00am we offer a Top-Up Special that gives you 5% – 10% on top the amount you charge on your wristband. Note that the Top-Up bonuses are not refundable, the amount you payed is, after the festival.
Vendors
Applications now closed!
Volunteers
Collaboration is the synth on which Garbicz is played. Supporters are instrumental to crafting that fantastical atmosphere. This year, we are looking for collaborative and dedicated supporters across all departments for before, during and after. We have many roles: crew catering, cleanup, traffic team, buildup, builddown, etc. Read about what you can expect to receive as reward for your sparkling efforts and apply here:
LINK to FORM
LINKS to Supporter Information
Wednesday Ticket
This ticket grants you early access to Garbicz Festival, starting from on July 31 at 12:00.
With this ticket, we offer a preview to enjoy the diverse facets of Garbicz Festival in a serene setting, before the large dance floors come alive. Get a head start to your weekend as we open our art and lighting installations for viewing.
Participate in workshops and enjoy the sauna at Lichtung. Engage in interactive plays and performances or just taste delights from food stalls with live music in our winebar, or just unwind by our beautiful lake and release your travel tension.
Buy it now at our ticket office!
